CCNG
- http://www.ccng.com/
- A networking organization with membership comprised of call center management and industry professionals.(membership required)
CRM Xchange
- http://www.telemkt.com/
- Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.
Call Center Ops
- http://www.callcenterops.com/
- Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
Oz Call Centres
- http://www.ozcallcentres.com/
- Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.