 |
 |
 |
 |
 |
 |
|
|
 |
|
|
| |
| | | | | Show pages from IntraNet Show all pages | |
|
 |  | ACM Diagnostics
- http://www.acmdiagnostics.com/
- Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers. | |
 |  | Altitude Software
- http://www.altitude.com
- Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels. | |
 |  | Amcat
- http://www.amcat.com/
- Provides predictive dialers, IVR, ACD and call center management software. Software implementation, education and support is also offered. | |
 |  | Amtelco
- http://www.amtelco.com/
- Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching. | |
 |  | Ansapoint Call Center Software
- http://www.ansapoint.com/
- Provider of online workforce management tools for forecasting agent staffing requirements at call centers. | |
 |  | Applied Business Technologies
- http://www.appliedcorp.com/
- Provider of Call Center recording and quality audit solutions. | |
 |  | Astute Solutions
- http://www.astutesolutions.com/
- Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution. | |
 |  | Avotus
- http://www.avotus.net
- Offers software designed to help call center managers and supervisors control the Nortel Networks Meridian 1 system. | |
 |  | BlÄ Tornet Data AB
- http://www.btd.se/
- Offers software depelopement and consulting based around support organization and management. | |
 |  | Braxtel Communications
- http://www.braxtel.com/
- Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR). | |
 |  | Cacti Inc
- http://www.cacticom.com/
- Offers a range of solutions for continuous and selective contact recording, with data analysis functionality. | |
 |  | Call Center Technologies
- http://www.callctrtech.com/
- A software developer, VAR, and partner covering both the call center and help desk industries. | |
 |  | Callscripter
- http://www.callscripter.com
- Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite. | |
 |  | Centergistic Solutions
- http://www.centergistic.com/
- Offers software designed to gather data from multiple sources and present this information in dynamic, functional formats. | |
 |  | ChaseData Corporation
- http://www.dial4contacts.com/
- Specializes in delivering predictive dialing software to medium and large call centers. | |
 |  | Concerto Software, Inc.
- http://www.concerto.com/
- Offers software and services for customer interaction management. | |
 |  | Coordinated Systems, Inc.
- http://www.csiworld.com/
- Provides software for agent monitoring and call recording. | |
 |  | CosmoCom
- http://www.cosmocom.com/
- Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless). | |
 |  | Custom Software Solutions
- http://www.softwareontime.com/
- Developer of Khronos, a time and motion study software tool for use in incoming and outgoing call/contact centers and other industries. | |
 |  | Data Collection Resources
- http://www.monitoringmadeeasy.com/
- Offers monitoring and agent evaluation software. | |
 |  | Data-Tel Info Solutions
- http://www.datatel-info.com/
- Offering a fully featured predictive dialing system. | |
 |  | Database Systems Corp.
- http://www.databasesystemscorp.com/
- Provider of call center technology, including software, predictive dialer systems, and web development products. | |
 |  | Dial Connection, Inc.
- http://www.dialconnection.com/
- Offers predictive dialing, telemarketing and call center software solutions. | |
 |  | Digisoft Computers
- http://www.digisoft.com/
- Vendor of scripting software for call centers. | |
 |  | Digivoice
- http://www.digivoice.com/
- Developers and implementers of complete contact center software solutions. | |
 |  | EchoPass
- http://www.echopass.com/
- An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs. | |
 |  | Electronic Technology Systems
- http://www.ets-india.com/
- Contact center voice, screen, call recording and monitoring software solutions. | |
 |  | Engage Technology
- http://www.engagetechnology.com.au/
- Specializes in Computer Telephony and E-Commerce solutions software. | |
 |  | Envision Telephony, Inc.
- http://www.envisioninc.com/
- Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers. | |
 |  | Genesis Systems
- http://www.buygenesis.com/
- Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business. | |
 |  | Gryphon Networks
- http://www.gryphonnetworks.com/
- Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws. | |
 |  | Hansen Software
- http://www.hansensoftware.com/
- Call accounting software systems for the general or professional business or the Hospitality industry. | |
 |  | ISx, Inc.
- http://www.isxinc.com/
- Provides Directory Assistance software for telecommunications call centers. | |
 |  | InVision Software AG
- http://www.invisiononline.com/
- Web based scheduling solution. Bundled with a Day planner for job tracking within shifts. | |
 |  | Information Access Technology
- http://www.iat-cti.com
- Provides established predictive dialing and interactive communication software for the call center environment. | |
 |  | Inova Solutions
- http://www.inovasolutions.com/
- Provider of solutions for optimizing contact center performance through real-time data integration and visualization. | |
 |  | JBGL Technological Innovation Group Inc.
- http://www.radio1.ca/
- Provides on-hold music and message digital announcement software. | |
 |  | KGA
- http://www.ckga.com/
- Offers PC-based training and assessment programs for call centers and a number of other industries. | |
 |  | KoolToolz
- http://www.kooltoolz.com
- Provides workforce planning tools for call centers, including schedule agents and performance analysis. | |
 |  | Lagan Inc.
- http://www.lagan.com/
- Provides CRM, contact center, and 3-1-1 software. | |
 |  | Mercom
- http://www.mercom.com/
- Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers. | |
 |  | NBX Software
- http://www.nbxsoftware.com/
- Provides industry specific software solutions for use with 3Com's NBX Voice System. | |
 |  | Noetica
- http://www.noetica.com/
- Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions. | |
 |  | OPC Marketing
- http://www.opc-marketing.com/
- Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions. | |
 |  | Odesoft Software
- http://www.odesoftsoftware.com/
- Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development. | |
 |  | OptiStaff Corporation
- http://www.optistaff.com/
- Provides contact center call and screen recording software used to evaluate and improve customer / employee interaction. | |
 |  | PanaLog Software
- http://www.panalog.com/
- Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems. | |
 |  | PeopleForce
- http://www.peopleforcellc.com/
- Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information. | |
 |  | Perimeter Technology
- http://www.perimetertechnology.com/
- Provider of management information systems for center-based automatic call distribution systems. | |
 |  | Portage Communications
- http://www.portagecommunications.com/
- Offers a range of call center software tools for forecasting and staffing. | |
 |  | Professional Telecommunications, Inc.
- http://www.ptelinc.com/
- Distributor of business management solutions for the call center industry. | |
 |  | Radix Services Ltd
- http://www.itams.co.uk/
- IVR Software and IVR Servers for small / medium business applications. | |
 |  | Scrub DNC
- http://www.scrubdnc.net/
- Offers Windows software capable of removing the phone numbers contained in a DNC list. | |
 |  | Stratasoft
- http://www.stratasoft.com/
- Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products. | |
 |  | Strategic Computer Support, Inc.
- http://www.strategicinc.com/
- Offers contact center technology for inbound, outbound, and fully blended customer contact centers. | |
 |  | TeleWare PLC
- http://www.teleware.co.uk/
- Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR. | |
 |  | Teleopti
- http://www.teleopti.com/
- Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks. | |
 |  | Tellview
- http://www.tellview.ca/
- Offers an IVR helpdesk call center application, which can be provided in either French or English. | |
 |  | Teltone Corporation
- http://www.teltone.com/
- Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities. | |
 |  | The Amanda Company, Inc.
- http://www.theamandacompany.com/
- Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA). | |
 |  | Trio
- http://www.trio.com/
- Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications. | |
 |  | UtilCall
- http://www.utilcall.com/
- Provides a range of call center software utilities. | |
 |  | VerbatimTPV
- http://www.verbatimtpv.com/
- Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations. | |
 |  | Vocalcom
- http://www.vocalcom.com/
- Offers a range of call center software products, including predictive dialers and sms management solutions. | |
 |  | VoiceLogger
- http://voiceintegrity.com/
- The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business. | |
 |  | VorTecs
- http://www.vortecs.com/
- Business and technology consulting firm, offering professional services to the contact center and customer relationship management marketplace. | |
 |  | Vox Spectrum Inc
- http://www.voxspectrum.com/
- Offers contact management software, monitoring software, and digital voice recording and voice logging solutions | |
 |  | Who's Calling
- http://www.whoscalling.com/
- A customer capture service providing intelligence about prospects and customers making inbound telephone calls. | |
 |  | Wicom
- http://www.wicom.com/
- Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing. | |
 |  | XETA Technologies, Inc.
- http://www.xeta.com/
- Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA). | |
 |  | Xentrax
- http://www.xentrax.com/
- Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
|
|
This site is presented in modified Open Directory form
| |
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| | | | |
|